Clearing Your Cache

Clearing your browser cache will ensure you are seeing the latest version of a page.

Note: this may also delete your browsing history and saved passwords.

Desktop

Chrome
  1. Go to Chrome > Preferences
  2. In the “Clear browser data” popup, select the “Advanced” tab.
  3. Set the time range to “All time” or “Beginning of time
  4. Uncheck all options except “Cached images and files.”
  5. Click “Clear data” in the lower right of the popup.
Safari
  1. Go to Safari > Preferences
  2. Click on the Advanced tab
  3. Check the option “Show develop menu in menu bar
  4. In the new Develop menu, navigate to Develop > Empty caches
Edge
  1. Click the “Settings and more” menu (three dots)
  2. Click “Settings” with the gear icon
  3. Click “Privacy & Security
  4. Click “Choose what to clear
  5. Deselect all options except “Cached data and files” which must remain checked.
  6. Click the “Clear” button in the lower right of the popup.
Firefox
  1. Go to Firefox > Preferences
  2. Scroll down to the “Cookies and Site Data” section.
  3. Click the “Clear Data…” button and a popup will appear.
  4. Deselect “Cookies and Site Data” ensuring “Cached Web Content” is the only selected option.
  5. Click the “Clear” button in the lower right of the popup.

Mobile

Android (Mobile Chrome)
  1. In Chrome, tap the three dots …
  2. Tap Settings
  3. Under the “Advanced” header, click Privacy
  4. In the Privacy menu, tap Clear browsing data
  5. Uncheck Browsing history and Cookies and site data
  6. Click the Clear Data button.
iPhone / iPad
  1. Navigate to Settings
  2. Scroll down the Settings page until you get to Safari, then tap Safari.
  3. Scroll down the Safari settings until you see Clear History and Website Data and tap it.
  4. Click the red text that says Clear History and Data