Most modern devices and email applications support automatic configuration, which is the quickest and easiest option for setting up your email account.

Email can typically be accessed using:

• Webmail
• Apple Mail
• Microsoft Outlook
• Thunderbird
• iPhone / iPad
• Android devices

For most users we recommend using IMAP, which keeps your email synchronised across multiple devices including phones, tablets, laptops, and desktop computers.

POP3 is generally only recommended where email needs to be stored locally on a single device.

Use the following settings if your email application does not automatically detect the account configuration.

Setting	Value
Username	info@yourwebsitename.co.uk
Password	Your email account password
Incoming Mail Server	mail.yourwebsitename.co.uk
IMAP Port (Recommended)	993
POP3 Port	995
Outgoing Mail Server (SMTP)	mail.yourwebsitename.co.uk
SMTP Port	465
Authentication	Required for IMAP, POP3, and SMTP
Encryption	SSL/TLS

If you experience problems configuring your email account, please contact support.

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Set Up Email on iPhone & iPad

1. Open Settings
2. Go to Mail > Accounts
3. Tap Add Account
4. Choose Other
5. Tap Add Mail Account
6. Enter:
   • Your name
   • Email address
   • Password
   • Description
7. Tap Next
8. Choose IMAP (recommended)
9. Enter your incoming and outgoing mail server details:

Setting	Value
Host Name	mail.yourwebsitename.co.uk
Username	Your full email address
Password	Your email password

10. Tap Next
11. Save the account

If automatic verification fails, double check the server names, password, and ports.

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Set Up Email in Microsoft Outlook

1. Open Outlook
2. Go to File > Add Account
3. Enter your email address
4. Select Advanced Options
5. Tick Let me set up my account manually
6. Choose IMAP
7. Enter the following settings:

Incoming Mail

Setting	Value
Server	mail.yourwebsitename.co.uk
Port	993
Encryption	SSL/TLS

Outgoing Mail

Setting	Value
Server	mail.yourwebsitename.co.uk
Port	465
Encryption	SSL/TLS

8. Use your full email address as the username
9. Enter your password
10. Complete setup

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Set Up Email in Apple Mail

1. Open Mail
2. Go to Mail > Add Account
3. Choose Other Mail Account
4. Enter:
   • Name
   • Email address
   • Password
5. Click Sign In
6. Choose IMAP
7. Enter:

Setting	Value
Incoming Mail Server	mail.yourwebsitename.co.uk
Outgoing Mail Server	mail.yourwebsitename.co.uk

8. Use your full email address as the username
9. Save the account

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Set Up Email in Thunderbird

1. Open Thunderbird
2. Click Account Settings
3. Choose Add Mail Account
4. Enter:
   • Name
   • Email address
   • Password
5. Click Configure Manually
6. Use the following settings:

Type	Server	Port	SSL
IMAP	mail.yourwebsitename.co.uk	993	SSL/TLS
SMTP	mail.yourwebsitename.co.uk	465	SSL/TLS

7. Authentication should be set to: Normal Password
8. Username should be your full email address
9. Click Done